Returns Reduction
Profit Protection
Brand Protection

Established in 1994 by a group of Technical Advisors attached to the test labs of Boots plc.

This team was responsible for reducing losses associated with returned products, quality surveillance, product inspection, and after sales service standards.


Over a 5 year period this strategy of profit protection reduced returns levels from £88 million per annum to £39 million, and enabled improved margins to be agreed.
Producing a win- win situation for the retailer and suppliers.

Resolve continue to produce substancial savings for major retailers and suppliers.